Calls that hit voicemail
Most callers won't leave a message. They hang up and call the next plumber on the list.
6:40 PM · a homeowner calls your shop
Your leads are going down the drain.
Scroll to follow the call
Pliera catches the call before it drains.
For Phoenix-area plumbing shops
Stop losing jobs to voicemail.
When your crew is under a sink and the phone rings out, Pliera texts the caller back in seconds, books the job on your calendar, and asks for the Google review once it's done.
Live in 7 days · Month to month · No new phone system
See it work
6:40 PM. Your crew is still on a job.
- A homeowner calls. Nobody can pick up.
- Pliera texts back from your shop's number.
- It asks what's wrong and how bad it is.
- It offers your open arrival windows.
- The job lands on your calendar. You never touched your phone.
Your shop's numberText message
Missed call · 6:40 PM
Hi, this is Saguaro Pipe Co. Sorry we missed you! Is this about a leak, clog, or water heater?
6:40 PM
Water heater is leaking in the garage
Got it. Is water pooling, or is it flooding the floor?
Just pooling. Can someone come Monday?
Yes. I have 8–10 AM or 10 AM–12 PM Monday. Which works?
8–10
Service Visit booked
Mon · 8:00–10:00 AM
Example conversation from our demo shop
Find the leak
Homeowners with a leak call down the Google list until someone answers.
These are the three places the jobs drain out.
Callbacks that come too late
By the time you're out from under the sink, the homeowner has already booked someone else.
Happy customers who never review
You did great work, but nobody asked for the review. The next homeowner picks the shop with more stars.
Built for plumbing shops across the Valley: Phoenix, Mesa, Chandler, Gilbert, Scottsdale, Tempe, Glendale, Peoria, Surprise, and Goodyear.
What you get
One system that catches the call, books the job, and asks for the review.
Missed-call text back
Every unanswered call gets a text within seconds, from your number, in your shop's name.
AI text follow-up
Answers questions, asks what's wrong, and pushes to a booked visit, day or night.
Online booking
Two-hour arrival windows that match how you run your day.
Linked from your website, Google profile, and every text.
Automatic review requests
A text goes out after every finished job asking for a Google review, so your star count keeps climbing.
Past-customer reactivation
One text campaign a quarter to your old customer list for water heater flushes, softener service, and repeat work.
One-page monthly report
Leads caught, jobs booked, and reviews gained, in plain numbers you can read in a minute.
How it works
Live in a week. You spend about an hour total.
- Day 0
Kickoff call
30 minutes. We collect your hours, service area, services, and Google profile access.
- Days 1–6
We build it
Text-back number, booking calendar, AI follow-up, and review requests, set up and tested as a fake customer.
- Day 7
Go live
20 minutes. We show you the app, where leads land, and how to mark a job done.
- Monthly
Report and tune
You get the one-page report. We check the AI's answers and fix anything that's off.
Pricing
Flat monthly price. Cancel any month.
Starter
$497 / month
$500 one-time setup
- Missed-call text back
- Online booking calendar
- Automatic review requests
- Monthly report
Growth
$997 / month
$750 one-time setup
- Everything in Starter
- AI text follow-up that books jobs 24/7
- Quarterly past-customer reactivation campaign
- Monthly report
Founding shop offer: 3 spots
The first three Phoenix-area shops receive Growth for $497 a month with no setup fee, in exchange for a short video testimonial and one referral.
The 5-lead guarantee. If Pliera doesn't catch at least 5 leads you would have missed in your first 30 days, your second month is free.
Texting and call usage is billed at cost, with no markup.
Questions
What shop owners ask first
Do I have to change my phone number?
No. We add a tracking number that forwards to your main line, so your phones ring exactly like they do today. Pliera only steps in when a call goes unanswered.
Will the AI quote prices to my customers?
No. It never quotes prices. If a customer asks about cost, it tells them the tech will give an exact quote on site and that someone from your shop can follow up.
What happens with a real emergency?
If a customer mentions active flooding, a burst pipe, a gas smell, or a sewage backup, the AI stops booking, tells them someone will call right away, and alerts you.
Am I locked into a contract?
No. It's month to month. If it isn't paying for itself, cancel before your next month starts.
Do I need to be good with tech?
No. We build and test everything. You get a phone app that shows new leads and booked jobs, and you tap one button when a job is done.
Who's behind Pliera?
Pliera is run by Steve, a Phoenix local with a background in IT and cybersecurity. You talk to the person building your system, not a call center.
Book a call
15 minutes to see what you're missing.
A quick phone call with Steve from Pliera. I'll show you an estimate of how many calls your shop is losing each weekend, and guide you through how Pliera's missed-call text-back and AI booking work on a demo account. It can change all of that.
No pressure, no contract.
Pick a time on the calendar
Or email
steve@trypliera.com
Serving Phoenix, Mesa, Chandler, Gilbert, Scottsdale, Tempe, Glendale, Peoria, and the rest of the Valley.